Last updated: October 17, 2025
Look, we get it - privacy policies can be a real slog to read through. But here's the thing: we actually care about how your information gets handled. This isn't just some boilerplate stuff copied from a template.
At Lumarethion Quinth Architecture, we've been designing spaces in Vancouver since way back, and we've always believed that trust starts with transparency. So yeah, we're gonna be straight with you about what data we collect and why we need it.
When you reach out through our contact forms or give us a ring about a project, we're gonna need some basics:
Like pretty much every website these days, we collect some technical data when you browse around:
Once we're working together, we'll obviously keep records of our correspondence, meeting notes, design iterations, project documents, and all the back-and-forth that goes into creating something special. This is standard architectural practice and helps us serve you better.
We're not in the business of hoarding data for no reason. Here's what we actually do with it:
Project Development & Communication: This one's obvious - we need your info to work on your project, send you updates, schedule site visits, and keep everything moving forward.
Improving Our Services: Sometimes we look at patterns to see what folks are interested in. Like if everyone's asking about passive house design, maybe we should beef up that part of our site.
Legal & Professional Obligations: Architecture's a regulated profession in Canada. We've gotta maintain certain records for professional liability purposes, building code compliance, and all that fun regulatory stuff.
Marketing (But Only If You're Cool With It): Occasionally we might wanna share project photos or mention your project as a case study. We'll always ask permission first - your privacy matters more than our portfolio.
Under Canadian privacy laws (PIPEDA and all that), you've got real rights here:
Access: Wanna know what info we have about you? Just ask. We'll show you.
Correction: If something's wrong or outdated, let us know and we'll fix it.
Deletion: Want us to delete your data? We can do that, unless we're legally required to keep it (like for project records).
Portability: Need your data in a usable format? We can arrange that.
Opt-Out: Don't want marketing emails? Cool, just unsubscribe. No hard feelings.
To exercise any of these rights, shoot us an email at info@lumarethionquinth.info or give us a call at (604) 285-7392. We'll get back to you within 30 days, usually way faster.
Security's not just some checkbox for us. We take reasonable precautions to keep your data safe:
That said, no system's 100% bulletproof. We do our best, but if you're emailing us super sensitive stuff, maybe flag it so we can take extra precautions.
We don't keep stuff forever just because. Here's the general timeline:
These retention periods align with professional standards set by the Architectural Institute of British Columbia and general legal requirements in Canada.
We're based in Vancouver and primarily work in BC and across Canada. Most of your data stays within Canadian servers. However, some of our tech providers (like email services or cloud platforms) might have servers in the US or elsewhere.
When that happens, we make sure those providers have adequate data protection measures. The US-Canada data sharing frameworks provide decent protection, but if you've got concerns about where your data lives, let's talk about it.
Look, things change. Privacy laws evolve, our practices improve, technology advances. If we make significant changes to how we handle your data, we'll update this page and note the date at the top.
For major changes that affect existing clients, we'll reach out directly. Otherwise, it's worth checking back here occasionally if you're curious.
Our website might link to other sites - supplier catalogs, building product manufacturers, sustainability resources, whatever's relevant. Once you click away from our site, this privacy policy doesn't apply anymore. Those other sites have their own policies, which honestly might not be as thorough as ours (we're kinda nerdy about this stuff).
If something in here doesn't make sense, or you've got questions about how we handle your information, or you just wanna chat about it - seriously, reach out. We're real people who actually care about this stuff.
Email: info@lumarethionquinth.info
Phone: (604) 285-7392
Address: 1247 West Georgia Street, Suite 802, Vancouver, BC V6E 4E4
If you've got a formal privacy complaint and aren't satisfied with our response, you can also contact the Office of the Privacy Commissioner of Canada. But honestly, let's try talking it through first - we're pretty reasonable folks.
This privacy policy is specific to Lumarethion Quinth Architecture and reflects our commitment to protecting your personal information while delivering exceptional architectural services. We're not lawyers, but we've worked with legal counsel to make sure this covers what it needs to while staying readable.